Q: What is Kimchimobile.com?
A: Kimchimobile.com is a website that offers a range of prepaid and postpaid unlimited SIM cards and related products. Our aim is to provide our customers with high-quality internet speed connections at competitive prices for short-term and long-term visitors to South Korea.
Q: How can I place an order on your website?
A: Placing an order on our website is easy and secure. Simply browse our products, add items to your cart, and proceed to checkout. You can pay using PayPal payment methods.
Q: How do I track my order?
A: Once you have placed an order, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.
Q: Can I cancel or change my order?
A: Yes, you can cancel or change your order if it has not yet been shipped. Please contact our customer service team as soon as possible to make any changes to your order.
Q: What is your return policy?
A: We offer a 14-day return policy for all of our products. If you are not satisfied with your purchase, you can return it for a full refund within 14 days of receiving your order. Please refer to our returns policy for more information.
Please let me know if there’s anything else you would like to include in the FAQ.