Make your Digital Life Easier in Korea

How to recharge my prepaid SIM card?

To recharge your MNVO eyes SKT prepaid SIM card, you can have a few options:

1. Visit www.eyes.co.kr/prepaid
2. Choose your preferred recharge option. We recommend paying through a credit/debit card or recharge through a dedicated account recharge unless you have Korean friends who can assist you with other options.
3. If you choose the credit/debit card option, provide the necessary information to complete the payment process.
4. If you choose the dedicated account recharge option, transfer money to the designated account provided by MNVO eyes.
5. If you are having difficulty with the recharge process, you can ask a Korean friend to help pay for the credit and then pay them back in cash for an easier process.

[Suggested Recharge Credit Method]

1. Dedicated account recharge: This option involves transferring money directly to a designated bank account provided by MNVO eyes to recharge your SIM card. You’ll need to follow the instructions provided by MNVO eyes to make the transfer, which may involve providing your MNVO eyes account number and other details.
2. Credit/debit card payment: MNVO eyes supports payment by credit or debit card. If you have a valid card from a recognized international payment network, such as Visa or Mastercard, you can use it to recharge your SIM card online.
3. PayPal through www.kimchimobile.com: You can also use PayPal to recharge your MNVO eyes SKT prepaid SIM card credit through the kimchimobile.com website. To use this option, please follow the instructions provided on the website.

CREDIT RECHARGE USING PAYPAL

[How to check my Balance]

You can dial 114 on your mobile phone and press the call button. Then, you can follow the menu prompts by pressing 1 for the menu and 2 to check your balance.

114 – Call button – Press 1 – Press 2 – 6 digits of DOB (Date of Birth – YYMMDD) + *(Star button)

*DOB is required to verify your identification, and you will receive an automatic text message for your balance.

In addition to this, you will also receive a text message automatically with the details of your balance.

HOW TO CHECK MY PREPAID BALANCE – GUIDELINE

[Eyes Mobile Customer Center Information]

• Company name: Eyes Vision Co., Ltd.
• Address: 1, Yeouidaebang-ro 62-gil, Dongjak-gu, Seoul
• CEO: Soonjong Choi
• Business registration number: 607-81-34770
• Hosting service provided by Eyesvision Co., Ltd.
• Inquiries phone number: 114 (free)
• Inquiries phone number: 1800-6100 (paid)
• Fax number: 02-6333-9999
• Email address: [email protected].

Kimchi Mobile Shipping Time

How can I check my balance?

Contact Customer Service of Eyes Mobile

To access the phone service, dial 114 and press the call button. Please note that this service is only available in Korean.

To select an option, follow the instructions below:

• Press 1 for prepaid call and text message credit.
• Press 2 for bank account information to recharge credit.
• Press 3 for prepaid data credit.
• Press 0 to speak with a customer center agent.

Remaining Call & Text messages Balance Check

To check your call and text message credit balance, dial 114, then press 1 and 2. You will hear a credit balance announcement in Korean and receive a text message.

114 + Call button – 1 – 2 – 6 digits of your birthday (YYMMDD) for verification ex: Jan 15, 1988 (880115) + * (star button)

데이터잔액조회 – Remaining Data Balance Check

To check your data credit balance, dial 114, then press 3 and 2. You will hear a credit balance announcement in Korean, but the text message will not give you specific remaining data.

114 + Call button – 3 – 2 – 6 digits of your birthday (YYMMDD) for verification ex: Jan 15 1988 (880115) + * (star button)

가상계좌 – Dedicated personal bank account info to recharge credit

To check the dedicated personal bank account information for credit recharge, dial 114, then press 2 and 2. You will hear the bank account information and receive a text message.

114 + Call button – 2 – 2 – 6 digits of your birthday for verification ex: Jan 15, 1988 (880115) + * (star button)

Make sure to deposit the exact amount of credit that you want to recharge. Otherwise, Eyes Mobile will recharge a different plan based on the amount that you wire transfer.

How to verify my ARC online in Korea?

In the Korean ID verification system (Korean Phone Number Verification), your passport information will not match your ARC information.

Any prepaid SIM card number (Actived using your passport) can’t be verified online for internet shopping or food delivery in Korea. You must update your ARC information with Kimchi Mobile Team.

You need a few required items before verifying your ID online in Korea.

[Required Items for ID online verification]

1. Valid ARC
2. Cell phone number with ARC registration (Passport activated prepaid number is not available)
3. Cell phone to receive a text message

Step 1. Check your name on your ARC

Check your name on the ARC. Your name must be in all caps.

You have to enter exactly the same as how your ARC appeared.
So that, you need to use your name in all caps when you type your name.

Step 2. Use your name correctly (must be in an appeared order)

     In Korea, the last name always comes first and the first name next. So, you have to follow that Korean name order. 
Also, because the Korean name does not have a middle name, you must put your middle name at the end. 
   ex)  If your name is John Middle Doe. Then you have to put your name like
DOE JOHN MIDDLE. 

Step 3. Select “알뜰폰”

If you are using Kimchi Mobile prepaid SIM card, you must select “알뜰폰”.
Kimchi mobile prepaid SIM card is the MVNO SIM which means it does not have a mobile network itself but borrow the wireless service from the network provider(such as SK, KT, LG U+).

Kimchi Mobile Prepaid SIM (now year 2022) = LG U+ 알뜰폰
Kimchi Mobile Prepaid SIM (before 2022) = SKT 알뜰폰

For that reason, select ‘알뜰폰’ or ‘MVNO’ options and ‘select 알뜰폰 SKT or 알뜰폰 LG U+’ for the next options.

Step 3. Enter your personal information

 1. Type your name in all caps, and make sure it must be the same as written on your ARC
 2. Enter your ARC number (주민등록번호 = ARC Number) 
3. Select “LG U+ 알뜰폰 or SKT 알뜰폰” for Kimchi Mobile Prepaid SIM card
 4. Enter your cell phone number
 5. Press “인증번호 요청” – Verification SMS request 

Step 4. Enter the verification text message

After entering your text message verification code, your online ID verification is completed.