eSIM Activation Information
- Your eSIM activates within 24 hours post email confirmation.
- No physical shipping is required for eSIM.
- Changing the eSIM profile incurs standard fees unless our mistake.
- Email us at sup[email protected] if you are using it upon arrival in Korea.
- Use this eSIM in multiple Asian countries: Hong Kong, Macau, Singapore, Malaysia, Thailand, Indonesia, Cambodia, and Vietnam for 30 days.
How to activate my eSIM?
Kimchi Mobile guides you through your prepaid eSIM activation.
- Complete the Payment.
- Download the eSIM profile from your email.
- Scan or enter the eSIM QR code/details on your device.
- Follow our activation instructions.
Kimchi Mobile eSIM Installation Guide
Experience seamless connectivity with Kimchi Mobile’s eSIM. A unique QR code will be emailed for installation.
- Ensure your device is unlocked and eSIM-ready.
- Retrieve your eSIM QR code from the email.
- A stable Wi-Fi connection is needed.
Note: QR code is single-use. For issues, don’t delete them and contact our support.
If post-installation connectivity issues occur:
- iOS: Adjust APNs in Settings > Cellular/Mobile data > eSIM > Cellular Data Network.
- Samsung: Visit Settings > Connections > Mobile networks > Access Point Name > Add and set APN.
- Google Pixel: Go to Settings > Network & Internet > SIMs > eSIM > Access Point Names > + and update APN.
For more help, our support team is ready to assist.